There is an answer to every question.

Check-In:

• Hotel: 3 pm
• Apartments: 4.30 pm

Check-out:

• Hotel: 10.00 am
• Apartments: 9 am

If you will arrive after 7 pm, please let us know in advance.

Baby beds as well as high chairs for the dining room are available upon request.

• Breakfast on the day of arrival: € 25.00 per person
• Dinner when booking with breakfast: € 50.00 per person

These services may only be booked upon availability to be checked on site.

In the event of cancellations or cancellations at short notice, the international hotel contract conditions apply. 

Reservations can be cancelled free of charge up to 42 days before arrival. In these cases, the paid downpayment will be credited for a future stay (validity: one year).

For cancellations made 41 or less days before the expected arrival day or in case of early departure, the following penalties apply (% of the total amount of the booked stay):

• 41 to 30 days prior to the arrival: 50%
• 29 to 8 days prior to the arrival: 80%
• 7 or less days, no show, belated arrival or early departure: 100%.

Services not used (especially meals) will not be refunded. Prepaid bookings are non-refundable.

Bookings can unfortunately not be amended after the official confirmation.

In the event of cancellations or cancellations at short notice, the international hotel contract conditions apply. 

Reservations can be cancelled free of charge up to 42 days before arrival. In these cases, the paid downpayment will be credited for a future stay (validity: one year).

For cancellations made 41 or less days before the expected arrival day or in case of early departure, the following penalties apply (% of the total amount of the booked stay):

• 41 to 30 days prior to the arrival: the deposit will be withheld and no longer put on hold for a new stay
• 29 to 8 days prior to the arrival: 80%
• 7 or less days, no show, belated arrival or early departure: 100%.

Services not used (especially meals) will not be refunded.

For a binding booking, a deposit of 30% of the total amount must be paid. For a stay in the appartments we request a downpayment of 50% of the total booking value.

Your reservation is only considered binding once the deposit has been received. You can pay the deposit by bank transfer or credit card

We have four charging stations for e-cars at 11kW each, which can be used for an additional fee. Reservation is recommended, however not necessary.

Forgotten items will be returned upon request using a local, trustworthy service.

Kindly be advised that forgotten items may be collected on site within 28 days after departure.

A late departure is only possible upon request and for a fee, depending on our availability to be checked on site.

One parking spot per room on our private outdoor space is guaranteed.

Garage spots can be reserved in advance for an additional cost of € 10.00 per night.

We accept payments with card (MasterCard, Visa, Diners Club, Discover Card), anticipated bank transfer and cash.

Thank you for your understanding that payments by American Express or check are not accepted.

Prices vary depending on the season, length of stay and booking situation. This allows us to guarantee the best prices for early bookers.

The following rate reductions will be applied to our smallest guests that stay in a room with their 2 full-paying parents.

• Children aged 0 to 2 years (including): € 30,- per night
• Children aged 3 to 5 years (including): -50% of the parent's rate per night
• Children aged 6 to 11 years (including): -30% of the parent's rate per night
• Children aged 12 years and older: -20% of the parent's rate per night

A strict ban on smoking applies throughout the house. All rooms and apartments have a balcony or terrace.

We are obliged to charge a local tax of € 3.90 per person per night for all guests aged 14 and over (€ 2.90 for our apartment guests). The local tax is not included in the price of the stay.